Frequently asked questions.

How fast can Fenna go live for my business?

Usually within a day of the demo call. We configure everything from your menu, calendar and house rules; you call yourself to check, and then your number is forwarded.

Do I keep my own phone number?

Yes. You forward your existing number to Fenna: every call, or only the ones you don't pick up yourself. Nothing about your number changes.

Can Fenna overbook my business?

No. Fenna only books within the capacity you set, plus a reserve buffer. Full is full, even on a Friday night.

What happens if Fenna can't answer a question?

She doesn't guess. She transfers to you or your team, or takes a callback note that lands with you straight away.

Not seeing your question? Email hello@heyfenna.com or request a demo, and you'll hear the answer live.