FOR CHAINS AND GROUPS

Every location
answers

One digital receptionist for all your venues: each location its own number, calendar and knowledge base, you one report and one invoice. From 199 euro per location.

01 · THE GROUP MATHS

Missed calls scale too.

One venue misses around €909 a month in calls. Multiply that by your number of locations: that's not noise anymore, that's a budget line.

7,272a month in missed bookings, across the group

Based on the average for one venue (€909 a month). We'll work out your exact number on the demo call.

Book a demo call
02 · CONTROL

Set once, centrally. Tailored per location.

This is the difference between twelve loose experiments and one group that sounds like one brand.

ONCE, CENTRALLY

  • The voice of the call: tone, greeting, brand name
  • Language policy, auto-detected per caller
  • Menus and offering, updated in one go
  • Reporting and no-show policy for the whole group

PER LOCATION

  • Its own number, calendar and capacity
  • Its own knowledge base and house rules
  • Transfer rules to its own team
  • Local exceptions: holidays, renovation, terrace
03 · THE OVERVIEW

Every morning you know what every venue answered.

Calls, bookings and rescued missed calls, side by side per location. No more ring-around past twelve managers.

Amsterdam97%41+6
Utrecht95%33+4
The Hague98%37+5
Dublin96%45+7
SAMPLE VIEW · YOUR DASHBOARD SHOWS REAL NUMBERS
04 · ROLLOUT IN WAVES

Prove it first, then roll out.

No big bang. Fenna first shows what she's worth on a handful of locations, against success metrics we agree up front. Only when the numbers hold up do we talk about the rest.

  1. 01

    Pilot on 2 to 4 locations

    Representative locations, 30 to 60 days. The metrics are agreed up front: answered calls, booked reservations, calls outside opening hours.

  2. 02

    Review the numbers together

    After the pilot we sit down with the dashboard open. Every measurement next to the metric we agreed on. If the numbers don't hold up, it ends there.

  3. 03

    Roll out per brand or region

    If they do, we roll out at the pace your organisation can absorb: per brand, per region or all at once. The same setup, tailored per location.

05 · THE CHECKLIST

Built for whoever runs more than one book.

Pooled minutes. One bundle across all your locations. The quiet venue subsidises the busy one.
Volume terms. The more locations, the sharper the price. The tiers go in the agreement.
Service level with teeth. 99.0% availability as standard; if we miss it, the credit is fixed.
DPA and EU data. The data processing agreement is online and your core data stays in the EU.
A dedicated contact. One person who knows your organisation, with periodic advice.
One overview, one invoice. Everything together in one report, one invoice every month.
Florian, founder van Fenna

“We're building Fenna together with the first groups. You get pilot numbers instead of promises, and logos appear on this page only once they're real.”

FLORIAN · FOUNDER, FENNA

From 199 euro per location per month.

The exact price depends on your sector and your volume. In a twenty-minute call we work out your situation. As an indication:

Restaurants
around 279 to 299 euro per location
Salons
around 199 to 229 euro per location
Hotels
from 399 euro per location

Prices per month, excluding VAT, pooled minutes included.

Twenty minutes. Then you'll know.

Leave your details and we call you within one working day. You get a concrete pilot proposal with metrics, or an honest no.