You keep working.
Fenna picks up.
The AI receptionist for garages, practices, gyms and everyone with a trade and a telephone. She books the appointments, answers the standard questions and sends the confirmation.
Any chance of a full service on my car this week?
Hands filthy, a customer at the counter. Whoever calls gets voicemail, and voicemail rarely calls back.
What time do you open? What does it cost? Can you fit me in today? Every day, right in the middle of the job.
Outside your hours customers call and text anyway. If you don't answer, the place down the road does.
CALLERAny chance of a full service on my car this week?
FENNAThursday at eight in the morning is free, or Friday after lunch. Which suits you better?
CALLERThursday, please.
FENNABooked, Thursday at eight. Your confirmation is on its way by WhatsApp.
No double bookings, no gaps.
Fenna books against your real diary and accounts for how long the job takes. When you're full she offers the next opening instead of promising something that doesn't fit. WhatsApp reminders keep your diary full and your no-shows low.
And she handles your messages while she's at it.
Customers would rather text than call these days. Fenna answers WhatsApp, turns it into appointments and sends the confirmations herself. In the evening you see everything that came in, in one overview.
Hear Fenna answer for yourself.
- We call you back within one working day.
- We set Fenna up on your services and hours.
- You approve the test call before anything goes live.
- Quarterly plan, no annual lock-in.
I'm a one-person business. Isn't this too much?
Quite the opposite. Working alone, every missed call is revenue gone and there's nobody to catch it. Fenna is there when you can't be.
Does it work with my calendar?
Fenna puts every appointment into your Google Calendar or Outlook, and via Zapier into tools like Google Sheets or your own planning system.
What if someone really needs to speak to me?
She transfers to your mobile, or takes a call-back note with the name, number and the question. It lands on your dashboard and in your inbox straight away.