What you can trust us on.
No badges we don't have. This is what holds, with the documents attached where it matters.
Your data stays in the EU
Your business and guest core data lives in the EU (Ireland). What sits where is in the privacy policy.
DPA published online
The data processing agreement is right on the site, ready to sign. Your DPO doesn't have to ask for it.
Read the data processing agreement →Recording policy
Whether calls are recorded is your choice, and it's in the terms. Callers hear at the start that they're speaking to a digital receptionist.
Always honestly digital
Fenna never pretends to be human. She identifies as digital at the start of every call, in every language.
Sub-processors on request
The documents list the categories of suppliers. We send customers the named list on request.
See the categories →99.0% for groups
Chains and groups get a 99.0% availability commitment, with a service credit written into the agreement.
To chains & groups →The full ethics statement and privacy policy are at Ethical AI and Privacy.